Organisations today need to ensure that they are instantly notified of important situations before or as they happen, thus enabling them to make better informed decisions based upon critical data events.
In today's information age, organisations now manage an ever increasing array of information systems, which inherently possess little or no functionality to generate notifications based upon data events or criteria.
TaskCentre® provides comprehensive tools and design capabilities to integrate with any number of existing applications or systems to provide people with the information needed to make timely and accurate decisions; whenever and wherever they are located
Orbis TaskCentre has been designed to function across many different fields, a few examples of how TaskCentre could assist your organisation through its automated alerting capability can be seen below...
Finance
Bank overdraft within 15% of limit
Key customer put on credit hold
Human Resources
Health and safety training overdue
Sick days abnormally high
Manufacturing
Warning, high set-up time
New drawing revision needed
Customer Services
Contract expires in two months
New call assigned to agent
Logistics and operations
Delivery due date in two days
Warning, rescheduled delivery
Sales and Marketing
Overdue contact activities
Inbound call volume high
For a practical example please view the Orbis Gaskell plc Case Study.pdf
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