Workflow
More than ever, organisations today are striving to achieve efficient, consistent and measurable processes as a pre-requisite to delivering quality to their customers. Maintaining alignment with, and auditing the (Quality of) Management Systems without the right technology foundation is a challenging, time consuming and costly endeavor.
Workflow enforces consistency in the organization's processes and can therefore play a fundamental part in the acceleration of company performance and the development of a sustainable competitive advantage. Yet, to date, most traditional Workflow systems are reliant on the individual to identify and start a workflow process rather than this being dynamic, event-driven and integrated with their own systems.
The problems caused by traditional approaches to workflow are also intensified by the number of people and departments that business processes can cross and, therefore, the requirement for intelligent Workflow functionality is high on the IT agenda.
Through TaskCentre ®, organisations are able to add Workflow capabilities to their existing software application, which immediately increases productivity, eradicates administrative waste and enhances stakeholder relationships.
Here are a few illustrations of how TaskCentre®'s Workflow capability has helped existing clients:
Finance
Increased credit limit acceptance
Funds transfer approval
Human Resources
Holiday sign off consent
Expenses approval
Manufacturing
Production schedule approval
Product returns agreement
Customer Services
Call allocation and acceptance
Spare part authorization
Logistics and operations
Confirm delivery Schedule receipt
Purchase order authorization
Sales and Marketing
Marketing budget approval
Account manager change request
For a practical example please view the following TaskCentre.pdf
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