Intelli-CTi

Computer telephony integration provides the missing link between your phone and CRM systems. Whether you are building solutions for call centers, support desks or customer database systems, by combining SalesLogix and your telephone system you can increase productivity and efficiency, resulting in the capture of more business and thus increasing your bottom-line profitability.

- Enables incoming calls to instantly activate the database

- Enables screen popping of relevant information when you make or receive calls

- Increase speed and accuracy of outbound calling by enabling direct call handling from within SalesLogix

- Log call statistics to provide powerful business data for management reporting

- Log missed calls for call backs to ensure you never miss a potential customer

- Records complete call statistics against customer history

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